Research Intern - Microsoft Research Asia, Software Analytics Group (Jul. 2019 - Oct. 2019)
During the (“Starts of Tomorrow”) internship in Microsoft Research (Beijing), I was mainly working on incident management for online service systems with Qingwei Lin (mentor). Particularly, I focused on assisting developers in the incident mitigation process, for which we have proposed a troubleshooting guide (TSG) recommendation approach by leveraging deep learning techniques, and evaluated its effectiveness on real-world data from Microsoft. Finally, a full paper was successfully submitted to ICSE-SEIP 2020.